Rant time... Isnt it funny how fast things can happen when you tell a roofing company that you are not happy with the standard of their work and you are going to make a few phone calls.
Im a very calm, easy going person.. and the majority of the time I let things go.. and nothing much bothers me. But... sometimes..Mama Bear has her fur ruffled!! The roof shingles were delivered on Nov 8th.. and the package unit was put back on the 11th... but no one has been here since. No actual roofers since since the beginnng of the month. Unacceptable!. MrD has called a few times and they said they were waiting for and inspector to come out and check the work so far before they can continue. But last night he had had enough.. theres just one week to Thanksgiving and the completion date they gave us..so after dinner he phoned their rep.
He told them that he wasnt happy (to say the least) that no work had been done in nearly three weeks. He had photos of their workmanship..including the blue melted plastic that he had to scrub off the back patio.. The rep was full of excuses. He said the completion date was just approximate...although they had assured me that the job would only take 8 days when I had stated I wanted it started and finished as quickly as possible as the Holidays were coming fast. He said they were still waiting on an inspector.. but MrD told him he knew that some work on the side of the house didnt warrent that and if they wernt coming to do it.. he would take the $800 (an extra cost they added when they removed the roof and found another problem) and get someone else to do it...Or heck... he would do it himself. He told him enough was enough and he would be making a few calls..including Homeadvisor from where we found the company.
It seemed to work. The rep said to leave it to him... and I swear no more than five minutes after putting the phone down. MrD got text to say the inspector would be here in the morning! Man...he must have had that inspector on speed dial to get hold of him and organse a visit at 7.30 at night
Its now Thursday morning so lets see how things go... but What a Bunch of Cowboys!!
And just as I finished writing this.... a whole workcrew has turned up... minus the inspector!
Rant over....for now.
So frustrating! I hope it gets done soon - and is done well!
ReplyDeleteSo very frustrating!! Hope it is finished soon and you can enjoy the holidays.
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